update


Roodepoort Sassa, ‘one of the worst’, refuses to answer questions

Ward 84 councillor Gert Niemand paid the Roodepoort Sassa office a visit along with the DA's shadow Minister of Social Development, Bridget Masango and the DA Team One SA spokesperson on Basic Services, Makashule Gana. Photo: Blake Linder.

After an oversight inspection at the South African Social Security Agency’s (Sassa) Roodepoort office on Friday, 5 October, the branch was labelled “one of the worst”.

After receiving countless complaints from Roodepoort residents regarding the services at the Roodepoort office, DA shadow Minister of Social Development, Bridget Masango said she just had to investigate the issues. “So many people complained about the poor service here, so it was a must for us to visit the office,” Masango said.

She was not alone during her inspection as Ward 84 councillor Gert Niemand and DA Team One SA spokesperson on Basic Services, Makashule Gana were on hand during the visit. Upon their arrival, they were met with hostility as the assistant manager of the Sassa office refused to answer any question that Masango, Niemand and Gana had for them.

Also Read:

Sassa maintains that 72 per cent of July’s grants have been received

In view of the lack of cooperation by the office staff, they set out to speak to the people themselves regarding the issues they were facing at the office. “There is a woman with a three-year-old child here who received her child grant for the first six months after her child’s birth, but has received nothing for more than two years since,” said Gana.

After a short while, they were eventually granted a tour of the offices, which left Gana and Masango shocked. There was no visible managerial organisation around the office as they were short-staffed. Grant applicants were allowed to roam the office as they wished.

Sassa’s Roodepoort office’s grant administrator Kabelo Mahlulo gives Ward 84 councillor Gert Niemand, DA Team One SA spokesperson on Basic Services, Makashule Gana, and DA shadow Minister of Social Development, Bridget Masango a tour of the Roodepoort Sassa office. Photo: Blake Linder.

Hopeful applicants who visit the Roodepoort office will likely be told to return only in December as the backlog has worsened to the point where they can only process new applications in two months’ time. The disability grant section of the office was empty however, as disability grant applicants are turned away at the door because, for the last six months, the office has not had a doctor to certify disabilities.
Speaking after the tour of the offices, Gana described the Sassa Roodepoort office as “one of the worst Sassa offices in terms of service to the people that I have been to”.

DA shadow Minister of Social Development, Bridget Masango and Ward 84 councillor Gert Niemand discuss issues with Sassa Roodepoort’s Grant Administrator, Kabelo Mahlulo. Photo: Blake Linder.

“This shows a lack of leadership from these people [Sassa]. There’s just total disdain for the poor and vulnerable,” said Masango. “What I saw today is just not honourable.”

Do you perhaps have more information pertaining to this story? Email us at northsider@caxton.co.za  (remember to include your contact details) or phone us on 011 955 1130.

For free daily local news on the West Rand, also visit our sister newspaper websites 

Roodepoort Record

Randfontein Herald

Krugersdorp News 

Get It Joburg West Magazine

  AUTHOR
Blake Linder
Journalist

Latest News

COMMENTS

Top

Thanks for your referral. We have no doubt your friends will love our newsletter as much as you!

Don't forget to verify your email.

to our FREE newsletter
SUBSCRIBE to our FREE newsletter.




SELECT your titles:

Alex News
City Buzz
Fourways Review
Joburg East Express
Midrand Reporter
North Eastern Tribune
Northcliff Melville Times
Randburg Sun
Roodepoort Northsider
Rosebank Killarney Gazette
Sandton Chronicle


Get regular news updates sent directly to your inbox.

Your source of local breaking news and trending stories from across the country.

Be a part of our growing community

1MILFacebook Fans
98KTwitter Followers
5MILMonthly Readers
12MILArticles Published Every Month
72Local Community Websites
CLICK HERETo view an example of our newsletter

SUBSCRIBE to our FREE newsletter

SELECT your titles:

Alex News
City Buzz
Fourways Review
Joburg East Express
Midrand Reporter
North Eastern Tribune
Northcliff Melville Times
Randburg Sun
Roodepoort Northsider
Rosebank Killarney Gazette
Sandton Chronicle

Get regular news updates sent directly to you inbox.

Your source of local breaking news and trending stories from across the country.

Be a part of our growing community

Subscribe Here
1MILFacebook Fans
98KTwitter Followers
5MILMonthly Readers
12MILArticles Published Every Month
72Local Community Websites
Your details:


Your friends: